AUTORIDAD DEL CANAL DE PANAMÁ EXECUTIVE VICE PRESIDENCY FOR OPERATIONS 3654-A (OPXI v. 3-2-2011 ADVISORIES ARE AVAILABLE AT http://www.pancanal.com FOR ETAS OR DIRECT COMMUNICATION WITH OUR OFFICES, REFER TO NOTICE N-3-2014 ADVISORY TO SHIPPING No. A-06-2014 April 4, 2014 TO : All Shipping Agents, Owners, and Operators SUBJECT: Address for submitting comments or complaints regarding services provided by the Panama Canal This advisory serves as a reminder that the Panama Canal has established the following address for all customers to submit comments regarding transit services: Contact: CUSTOMER SERVICE E-mail: Customerservice@pancanal.com Telephone: (507) 272-4595 Fax: (507) 272-3892 Mail: AUTORIDAD DEL CANAL DE PANAMA (ACP) Executive Vice Presidency for Operations Bldg. 729 Balboa-Ancon, Panama This new address is also listed on page 17 of OP Notice to Shipping N-3- 2014, available at: https://www.pancanal.com/eng/op/notices/ . We at the Panama Canal are committed to improve the service that we provide to our customers and encourage the use of this mailbox to send comments, complaints, recommendations or recognitions to help improve canal services. We kindly request shipping agents, vessel owners, and operators provide this information to the masters of transiting vessels. ORIGINAL SIGNED Esteban G. Sáenz Executive Vice President for Operations