Emergency Contact Our broker survey results: we are the go-to Club for smaller and specialist vessel insurance. Home Latest updates News Our broker survey results: we are the go-to Club for smaller and specialist vessel insurance. 9 Jun 2022 Download Sign up for alerts The broker survey results are in and they’re overwhelmingly positive. We are thrilled to report the resounding message that the Shipowners’ Club remains “a clear first choice” for smaller and specialist vessel P&I insurance. Maintaining close relationships with brokers is of the utmost importance to the Club, with almost 100% of the Club’s Membership produced via its broking network. The Club is always looking at ways to adapt, improve and to ensure peace of mind to its brokers and their clients, our Members. It was with that aim in mind that, in the second half of 2021, the Club sent out a detailed survey to brokers. Over 250 brokers took part from 40 regions across the world. The responses provided an invaluable insight into brokers’ priorities and concerns and has allowed the Club to consider ways in which we can do business better and to ultimately provide a better product for its Members. The results are overwhelmingly positive and the Club is grateful to each broker for providing us with invaluable feedback, both positive and constructive. You can view some of the positive key findings in our infographic here . It is clear that Shipowners’ remains the expert in smaller and specialist vessel P&I insurance, which was the highest single satisfying element of our business. Brokers also scored the Club highly on a variety of different areas, including its ability to retain a strong team of professionals, the quality of documentation provided, speed of response and, not forgetting, the Club’s ability to build strong relationships with its brokers. In fact, 98% of them said they will continue to recommend the Club to their clients, of which 42% said they will now recommend the Club more. N