Emergency Contact Improvement in connectivity at sea, but less satisfaction overall, latest Happiness Report shows Home Latest updates News Improvement in connectivity at sea, but less satisfaction overall, latest Happiness Report shows 28 Jan 2020 Download Sign up for alerts LONDON, 28 JANUARY 2020 – The latest Seafarers Happiness Index report, published today by The Mission to Seafarers, has revealed that seafarer happiness continues to fluctuate – with improvements in connectivity at sea, but also continuing concerns regarding workload among the issues raised by seafarers. The index, undertaken in association with leading P&I insurer the Shipowners’ Club, is a tool for measuring the experiences of seafarers across the global maritime industry. In the latest report, overall seafarer happiness dropped to 6.13/10 from 6.59 the previous quarter. The data comes from over 2000 respondents, with surveys completed in the final quarter of 2019. In 2020, maritime solutions company, Wallem Group, will be partnering with The Mission alongside the Shipowners’ Club to support this initiative. Across all vessel types, three key issues emerged from the survey responses over the three-month period: workload stress caused by changes in regulations; a drop in satisfaction with access to welfare facilities ashore; and an increase in racism experienced while at sea. Taking into consideration the then-impending global Sulphur cap, which took effect on 1 January 2020, it is not unexpected to see a rise in concern among seafarers over changes in workload and responsibilities resulting from the new regulations. There seem to be continuous claims of pressure surrounding inspections and audits, in addition to the demands of ‘day to day’ administration and paperwork. Responses regarding shore leave show that seafarers are not being able to reap the benefits of welfare facilities ashore, which in turn hugely impacts their wellbeing. There needs to be an industry-wide drive to ensure corr